FAQ
Frequently Asked Questions
What is an Edit?
An Edit is our way of curating the essentials — a thoughtfully selected collection of products designed to work together as part of a daily ritual. Rather than selling standalone products, we build Edits around routines, so everything you need is already considered for you.
What is the Morning Edit?
The Morning Edit is our flagship routine — a curated set of premium products to help you start your day with intention. Each item has been selected for its quality, efficacy, and the way it complements the others in the Edit.
Are your products suitable for all skin types?
Our Edits are formulated with clean, considered ingredients suited to most skin types. Each product page includes full ingredient details so you can make an informed choice. If you have specific sensitivities, we recommend reviewing these before purchasing.
How do I know which Edit is right for me?
Start with the Morning Edit — it's our most complete daily routine and a great introduction to the brand. If you're looking for something more targeted, browse our full range of Edits to find the ritual that fits your lifestyle.
Do you offer samples or travel sizes?
We're working on it. Sign up to our mailing list to be the first to know when sample sizes become available.
What is your shipping policy?
We offer domestic shipping across South Africa. Orders are processed within 1–2 business days and delivered within 3–5 business days depending on your location. You'll receive a tracking number once your order has been dispatched.
What is your returns policy?
We accept returns on unopened, unused products within 14 days of delivery. If you received a damaged or incorrect item, please contact us within 48 hours and we'll make it right.
How do I contact you?
You can reach us via the contact form on our website. We aim to respond to all enquiries within 1–2 business days.